书名:人力资源管理(第4版)
编号:310445
ISBN:9787115153791[十位:7115153795]
作者:杰夫·马杜拉 ( )
出版社:人民邮电出版社
出版日期:2007年01月
页数:114
定价:25.00 元
参考重量:0.256Kg
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图书情况:正版二手旧书,绝不影响正常阅读!
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* 内容提要 *
本系列教材主要有以下几个特点:(1)教材种类丰富。本系列教材首批推出7本商务知识双语教材,组成“英语专业工商管理双语教学教材系列”,包括《管理》(Jeff Madura著)、《运营管理与创新》(David Needle著)、《市场营销》(Louis Boone & David Kurtz著)、《会计与财务管理》(Jeff Madura著)、《商业伦理与社会责任》(Jaff Madura著)以及《创办新企业》(Jaff Madura著),国内同类题材教材较少。(2)版本较新。本系列教材选摘自国外最新教材,内容了相应学科的最新理念和最新的真实案例。(3)内容规范、简洁,语言难易得当,适合双语教学。本系列教材简要地概述了各职能领域最重的要基本概念、基本原理和主要理论,在每本书后加入了这门学科的相关重要术语,并对术语的词头进行了中文释义。
* 图书目录 *
Career Prologue 5
How to Make the Most of This Course 6
How to Apply This Course to Your Career 8
How to Maximize Your Chances of Success in Your Career 11
Part1 Motivating Employees
1 The Value of Motivation 24
Decision Making: Responding to a Lack of Motivation 25
2 Theories on Motivation 25
Hawthorne Studies 25
Maslow's Hierarchy of Needs 26
Herzberg's Job Satfction Study 27
McGregor's Theory X and Theory Y 28
Theory Z 29
Expectancy Theory 29
Self-Scoring Exercise: The Frazzle Factor 30
Equity Theory 30
Reinforcement Theory 31
Motivational Guidelines Offered by Theories 32
Decision Making: Determining How to .Motivate Employees 33
3 Motivating Disgrunded Employees
Decision Making: Motivating Disgruntled Employees
4 How Firms Can Enhance Job Satisfaction and Motivation
Adequate Compensation Program 35
Cross Functional Teamwork: Spreading Motivation across Business Functions 38
Job Security 38
Flexible Work Schedule 38
Employee Involvement Programs 39
Self-Scoring Exercise: Are You an Empowered Employee? 40
Small Business Survey: Do Employees Want More Influence in Business Decisions? 41
Comparison of Methods Used to Enhance Job Satisfaction 44
Firms That Achieve the Highest Job Satisfaction Level 44
GLobal Business: Motivating EmpLoyees across Countries 45
Decision Making: Increasing Job Satisfaction 45
College Health Club: Motivating Employees at CHC 46
Summary 47
Key Terms 48
Review & Critical Thinking Questions 48
Discussion Questions 48
It's Your Decision: Motivating Employees at CHC 49
Investing in a Business 49
Case: Using Motivation to Enhance Performance 5o
Video Case: Motivating Employees at Valassis Communications, Inc. 5o
Internet Applications 51
Dell's Secret to Success 51
In-Text Study Guide 52
Part2 Hiring,Trining,and Evaluating Employees
5 Human Resource Planning 58
Forecasting Staffing Needs 58
Job Analysis 58
Recruiting 58
Small Business Survey: Recruiting 63
Decision Making: How to Recruit 65
6 Providing Equal Opportunity 65
Federal Laws Related to Discrimination 65
Diversity Incentives 66
Decision Making: Ensuring Equal Opportunity in New Job Positions 68
7 Compensation Packages That Firms Offer 68
Salary 68
Stock Options 69
Commissions 71
Bonuses 71
Profit Sharing 71
Employee Benefits 71
Small Business Survey: Do Firms Reward Employees for Customer Satfction? 72
Small Business Survey: Which Employee Benfits Are Most Important to Employees? 72
GLobaL Business: Compensating EmpLoyees across Countries 73
Perquisites 73
Comparison across Jobs 73
DecMon Making: Selecting the Proper Compensation Package 74
8 Developing Skills of Employees 75
Technical Skills 75
Small Business Survey: How Do CEOs Allocate Their Time When Managing Employees? 76
Decision-Making Skills 76
Customer Service Skills 76
Safety Skills 77
Human Relations Skills 77
Decision Making: Training Employees 78
9 Evaluation of Employee Performance 78
Segmenting the Evaluation into Different Criteria 78
Using a Performance Evaluation Form 79
Assigning Weights to the Criteria 79
Cross Functional Teamwork: How ]ob Responsbilities across Business Functions Can Complicate Performance Evaluatlons 82
Steps for Proper Performance Evaluation 82
Action Due to Performance Evaluations 83
Dealing with Lawsuits by Fired Employees 83
Employee Evaluation of Supervisors 84
Decision Making: Evaluating Employees 85
College Health Club: Developing Employee Skills and Evaluating Performance at CHC 85
Summary 86
Key Terms 87
Review & Critical Thinking Questions 87
Discussion Questions 88
It's Your Decision: Hiring and Evaluating Employees at CHC 88
Investing in a Business 89
Case: Fitting )ob Positions 89
Video Case: Recruiting and Training at VaLassis Communications 90
Internet Applications 90
Dell's Secret to Success 90
In-Text Study Guide 91
Appendix: Labor Unions 95
Background on Unions 95
History of Union Activities 95
Trends in Union Popularity 96
Negotiations between Unions and Management 96
Salaries 96
Job Security 97
Management Rights 97
Grievance Procedures 97
Conflicts between Unions and Management 98
Labor Strikes 98
Management Response to Strikes 99
Management Criticism of Unions 99
How Firms Reduce Employees Desire fbr a Union 1 O0
Answers to In-Text Study Guide 101
Glossary 102
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* 编辑推荐与评论 *
本系列教材主要有以下几个特点:(1)教材种类丰富。本系列教材首批推出7本商务知识双语教材,组成“英语专业工商管理双语教学教材系列”,包括《管理》(Jeff Madura著)、《运营管理与创新》(David Needle著)、《市场营销》(Louis Boone & David Kurtz著)、《会计与财务管理》(Jeff Madura著)、《商业伦理与社会责任》(Jaff Madura著)以及《创办新企业》(Jaff Madura著),国内同类题材教材较少。(2)版本较新。本系列教材选摘自国外最新教材,内容了相应学科的最新理念和最新的真实案例。(3)内容规范、简洁,语言难易得当,适合双语教学。本系列教材简要地概述了各职能领域最重的要基本概念、基本原理和主要理论,在每本书后加入了这门学科的相关重要术语,并对术语的词头进行了中文释义。
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